Just a friendly reminder that I have all sorts of goodies coming up over the next several weeks. Working frantically on them right now...probably no sale today however as it is a family holiday.
With that in mind, please help me out and ensure you get your stuff in a timely manner by making sure that your Paypal addresses are up to date. I had to chase a few folks down recently for bad zip codes, old addresses, etc...
Also, lately Paypal has been having a bit of trouble. On the last two big sales I had orders suddenly appear two days afterwards. These were orders that were made during the time the sale was open but for some reason were lost in the system. Even though I reloaded the Paypal Payments Received list many times while making mailing labels and again a day later these orders never showed up. Finally, a week or two later I got emails from folks saying they never got their item, so I went back and sure enough, NOW those orders are there in the list. It's a bit frustrating to get through the whole sale and get everything packaged up only to find out that some orders got missed because of weird internal issues at Paypal. Luckily I had a few extra tools and was able to fulfill the lost orders.
So, with that in mind, be aware that after a sale is over I will be making mailing labels and doing up the packages. Usually I am done in anywhere from 4-8 hours. When I create the label you will receive an email from Paypal with tracking. If you do not receive an email confirmation within 24-48 hours (give them time just in case the system is backed up) please drop me a note and make sure that I got the order.
I'll be going easy for the next sale or two with a couple of small volume SUSales just to make sure paypal has their act together. ;)
Thanks again everyone and hope you all have a great weekend!