Hi folks,
I've been hearing from a bunch of folks overseas and in Canada who have ordered stuff in the past month and who are still waiting for it to show up. I think there have been some cutbacks at the post offices and also perhaps customs issues. Just be patient, it will get there.
I have seen it take a month or more for items to show up when shipped via Priority International. Unfortunately there is no real tracking with that form of shipping. I use it because I don't think most people really want to pay $30 for a small tool shipped via Express Mail...although it does have tracking and is guaranteed to get there in 3-5 days. But it seems like an awful lot of money for a $50 item for instance.
Anyhow, for those of you still waiting, just hang on. Hardly anything goes missing forever. For my next sale I may give a third ordering option for Express Mail International for those who don't mind paying the extra.
UPDATE: I have someone checking into it further but no promises that they can do too much else on the tracing because once it hits customs in a foreign country that's it. But it appears that two different days of shipments are affected, one was a Ghost sale and the other was the Raw Bar Superbug sale.
Update 4/19: Just received word that one missing package just showed up in Germany where it had been held up in customs. I suspect this is the case with all the slow ones...And of course, it goes without saying, but anything shipping to Europe this week will no doubt be delayed due the volcano.
