There is a little piece of metal on the wall of the hex bit that prevents the bit from going all the way in. Any suggestions on how to get that out of there?
Sorry about that. A few of them have had this problem I noticed. If you force the bit in from either side you may be able to dislodge the burr. If not you can try hitting it with a small file. If you are uncomfortable with any of these approaches please email me, send it back and I will fix it for you.
Just got back from being out of town all day, which was killing me because I just knew my first Atwood creation was going to arrive today. Sure enough the USPS tracking conformed it was dropped off today.
Well got home and ran to the mailbox straight away and there it was a new SuperBug. It will be a great addition to my keychaing, right next to the Ti Strider HAK (HideAwayKnife).
Unfortunately I have to pass....
ReplyDelete:(
Neale
Like mine so much I'm getting one for my brother's birthday! Thanks
ReplyDeleteBoy those little guys went fast.
ReplyDeleteHi Peter,
ReplyDeleteI just received my SuperBugs. I just love them. They are works of art. I will treasure them forever.
SSHonolulu
Peter is that it for the superbugs? I missed both sales (woe is me)...
ReplyDeleteJust got my s-bugs, little functional jewels, perfectly proportioned and sized. Nice job!
ReplyDeleteStill anxiously awaiting mine. which is either in route or some postal employee just got a nice freebie.
ReplyDeleteI'm in school in New Jersey, 3,000 miles from home for another 3 weeks. Maybe I can get my wife to FedEx mine to me so I don't have to wait :(
ReplyDeleteHey Peter!
ReplyDeleteI got my SuperBug, and I have a problem.
There is a little piece of metal on the wall of the hex bit that prevents the bit from going all the way in. Any suggestions on how to get that out of there?
Hi Brett,
ReplyDeleteSorry about that. A few of them have had this problem I noticed. If you force the bit in from either side you may be able to dislodge the burr. If not you can try hitting it with a small file. If you are uncomfortable with any of these approaches please email me, send it back and I will fix it for you.
Now THAT's good customer service!
ReplyDeleteJust got mine today, it's sitting in the mailbox, but I'm out of town sadly.
ReplyDeleteBrett- I had the same problem. Forcing the bit in worked just fine. No worries here.
ReplyDeleteI'm really impressed with the Superbugs. Nice job, Peter! Thanks!
Peter enjoy your birthday tomorrow. Have a great meal, a swig out of a big shot or just enjoy some time away from the your needy fans.
ReplyDeleteJust got back from being out of town all day, which was killing me because I just knew my first Atwood creation was going to arrive today. Sure enough the USPS tracking conformed it was dropped off today.
ReplyDeleteWell got home and ran to the mailbox straight away and there it was a new SuperBug. It will be a great addition to my keychaing, right next to the Ti Strider HAK (HideAwayKnife).
Thanks Peter for a great little tool.
Thanks Peter! I tapped it in with a wooden mallet, and the little burr came out the other side. Now the bit fits in very snugly!
ReplyDeleteAnd yes, you have excellent customer service. More than any other "business" I have dealt with... ever.
Happy Birthday Peter!!!
ReplyDeleteYeah, Happy B Day!! Hope you take the day off!
ReplyDeleteHappy Birthday!
ReplyDeleteHappy Birthday and Happy Easter Peter!
ReplyDeleteIndeed, have a Happy Birthday, Peter! Hope you get a chance to relax!
ReplyDeleteHappy Easter Peter! Hope the buuny filled your basket!
ReplyDeleteHappy Birthday Peter!!
ReplyDelete(Oh, and the SuperBug is awesome!)
Happy Birthday Peter!!
ReplyDelete